Position: Eden Centers Program Administrator

About the Organization

The Eden Centers for Hope and Healing, formerly Eden House, is a movement to eradicate the trafficking and selling of human beings. We create systematic change through youth prevention, education, legislative advocacy, recovery, and reentry services for victims and survivors, including emergency and long-term shelter.

The Opportunity

Eden Centers for Hope and Healing (Eden Centers) is seeking a dynamic and experienced Program Administrator. We are seeking a candidate who brings relevant skills and interest to the role, maturity and ownership of their work, and is looking for an opportunity to provide program support in a fast-paced, growing organization. The Program Administrator reports to the Eden Centers’ Clinical Director and provides support to the Eden Center’s Chief Executive Officer and Director of Administration and Finance. The successful candidate in this role supports the Eden Centers clinical program, which is managed out of the Eden Emergency Center (EEC).

Responsibilities include:

  • Direct support for Eden Centers clinical program including, clinical program administration, administration of the Especially Eden program, and program participants’ day to day activities.
  • Acts as the program point of contact and program support for the Clinical Director, including the fulfillment of program requirements under grants, foundations and other restricted funding.
  • Works directly with the Director of Administration and Finance by conducting and processing all clinical program purchasing within Eden Centers policies and procedures.
  • Maintain clinical program inventory and equipment, and monitor loss control and coordinate maintenance and repairs.
  • Responsible for the maintenance, repair, upkeep and cleaning of the EEC vehicle.
  • Administrative support of the Eden Centers internship and volunteer program.
  • Assist with the coordination and scheduling of Eden Centers tours, and track all visitor visits,  in-kind activities and donations contributed to the Eden Centers.
  • Answer phone calls and emails, including general information and group email accounts, and direct them to relevant staff.
  • Serve as an essential staff member during evacuations or other business shutdowns, as a result of a Hurricane or other state of emergencies, including providing support to all staff by coordinating logistics with the Clinical Director and coordinating emergency purchases with the Director of Administration.
  • Proficient in Microsoft Office 365 applications.

General Duties:

Because of the growing, fluid and evolving nature of work at the Eden Centers, Program Administrator, may, from time to time, be asked to take on other assignments not covered in this position description (which is itself an evolving document). The Program Administrator is expected to demonstrate openness and flexibility when asked to take on these new assignments. Every team member employed by Eden Centers is expected to demonstrate:

  • Honesty, integrity, professionalism, politeness, and courteousness
  • High energy and a positive attitude
  • A dedication to quality and accuracy
  • An ability to work well with co-workers, especially in a small office
  • An ability to fulfill their job requirements with minimal supervision

Salary And Benefits:

The salary hiring range for this position is $35,000 – $40,000 and is commensurate with experience. This position is forty (40) hours a week, included position, which may be required to work nights and weekends for volunteer activities or special events. The employee is eligible for the QESHRA health insurance plan. Thirteen (13) paid holidays, paid time off during winter recess between Christmas and New Year’s Eve, and three weeks paid time off (PTO), a year.

Interested Applicants:

Please send cover letter, resume, three (3) references (at least two (2) being employers; no relatives as references) with contact information (telephone and email address). Please submit by September 18, 2023, to assistant@edenhousenola.org. Eden Centers is an equal opportunity employer.