Position: Eden Centers Program Administrator

About the Organization

Eden Centers is a movement to eradicate the trafficking and selling of human beings. We create systemic change through: youth prevention; education and legislative advocacy; recovery and reentry services for victims, including emergency, transitional, and long-term shelter; and a lifelong community of care for survivors.

The Opportunity

Eden Centers for Hope and Healing (Eden Centers) is seeking a dynamic and experienced Program Administrator. We are seeking a candidate who brings relevant skills and interest to the role, maturity and ownership of their work, and is looking for an opportunity to provide program support in a fast-paced, growing organization. The Program Administrator reports to the Chief Executive Officer and provides support to the Chief Operating Officer and Clinical Director.

Responsibilities include:

Administrative Support

  • Physical house management of both long-term residential homes, including organization of documents and office and house inventory
  • Assist CEO in event planning
  • Monitor and track program budget and financial outcomes of fundraisers
  • Manage relevant administrative duties, such as budgets and paperwork
  • Collect data and prepare reports on the program’s activities for CEO and Board of Directors (e.g. data for the Annual Report)
  • Prepare documents for and take minutes at regular Board Meetings
  • Provide feedback and ideas for improving practices within the non-clinical program to ensure that proper organizational standards and goals are met
  • Assist in staff management through preparing staff meeting materials, fostering clear communication and respect among staff members, and organizing schedules

Community and Donor Engagement

  • Prepare 501(c)(3) thank you letters for donations and oversee handwritten Thank You notes of in-kind donations
  • Develop reports, brochures, and newsletters to inform and engage community
  • Communicate with local partners and volunteers about holiday foods and donations for residents (Thanksgiving, Christmas, New Years, Mardi Gras, Easter, etc)
  • Work with the community members and organizations to identify possibilities for partnerships and develop programs with them to support residents

Intern Coordination and Supervision

  • Engage with local universities to recruit interns, i.e. attend internship fairs and/or contact service learning facilitators
  • Help facilitate the application process (advertising, screening, interviewing, etc.)
  • Plan intern assignments with CEO
  • Plan professional development with the guidance of CEO
  • Serve as primary contact for Eden Centers undergraduate interns

Resident Support

  • Occasionally drive residents to and from appointments
  • Engage with residents and assist clinical staff in maintaining their calendars
  • Practice open communication between residents and staff, fostering awareness of resident issues and concerns
  • Ensure communication between the houses
  • Be an active presence and participant in Eden House programming

Reports to: Chief Executive Officer and Chief Operating Officer


  • Bachelor’s Degree in related field
  • 2+ years of work experience (could include AmeriCorps or related experience)
  • Strong written and oral communication skills
  • Exceptional organizational and leadership skills
  • Ability to maintain a budget
  • Prior training, experience, or demonstrated interest to work with individuals who have experienced severe trauma
  • Ability to adapt to quickly changing work environments
  • Working knowledge of Office, Quickbooks, donor databases, and Excel

General Duties:

Because of the growing, fluid and evolving nature of work at the Eden Centers, Program Administrator, may, from time to time, be asked to take on other assignments not covered in this position description (which is itself an evolving document). The Program Administrator is expected to demonstrate openness and flexibility when asked to take on these new assignments. Every team member employed by Eden Centers is expected to demonstrate:

  • Honesty, integrity, professionalism, politeness, and courteousness
  • High energy and a positive attitude
  • A dedication to quality and accuracy
  • An ability to work well with co-workers, especially in a small office
  • An ability to fulfill their job requirements with minimal supervision

Salary And Benefits:

The salary hiring range for this position is $35,000 – $40,000 and is commensurate with experience. This position is forty (40) hours a week, included position, which may be required to work nights and weekends for volunteer activities or special events. The employee is eligible for the QESHRA health insurance plan. Thirteen (13) paid holidays, paid time off during winter recess between Christmas and New Year’s Eve, and two weeks paid time off (PTO), a year.

Interested Applicants:

Please send cover letter, resume, three (3) references (at least two (2) being employers; no relatives as references) with contact information (telephone and email address) to info@edenhousenola.org. Eden Centers is an equal opportunity employer.